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3

What is missing is the people, technology is

great, but is no replacement for a good working

relationship with an effective and knowledgeable

agent. The concept of a cheap web based

service is wonderful, but in reality most sellers

prefer to pay a fair fee for quality advice,

appropriate guidance and to have a reliable

and effective agent oversee and manage the

whole process for them. The relationship with

automated services and computer based tick

boxes is short lived.

The client’s choice therefore is usually

about the people they would like to

work with rather than bargain fees or

the latest techno wizardry.

We can of course list all the wonderful things we

offer our clients and the list would be extensive

with fabulous photos, individual brochures,

advertising on this portal and in that paper but

clients are not paying for those things – they are

the tools of our trade, and by now you probably

get the idea we use quality tools! You don’t pay

the artist for his brush, the sculptor for his chisel

or the carpenter for his saw, you pay these

craftsmen for the skill they have in using these

tools to produce something of value …..you get

the idea.

So whether you are selling or letting, when

choosing your agent don’t get too caught up in

the whole “whose got most tools” debate – let

the agent use the appropriate tools for the job,

they know what works best...

...but make your choice on the

people with whom you feel most

comfortable and most confident

in – it’s that relationship that

will be the critical factor in how

effectively and smoothly your

move progresses.